This privacy notice tells you what to expect us to do with your personal information.​

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What type of information do we collect?

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We collect or use the following personal information for dealing with your initial enquiry to Evolve Canine:

• Names and contact details

• Details about your pet

• Details about your lifestyle and social circumstances

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How do we collect information?

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Most personal information is provided directly and voluntarily by you when you engage with us in order to enquire about, or purchase, our services or products. We will collect information from you when:

1.       You contact us for information via our website, by phone or email;

2.       You purchase our services or products

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Why do we collect such personal information?​

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate our Services

2. To provide our Users with ongoing customer assistance and support

3. To be able to contact our Visitors and Users with general or personalized service-related notices

4. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose our site visitors' personal information?​

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Your information is securely stored on our desktop which is not publicly accessible – it is accessible to us only and our email provider, Google. Our email provider has their own privacy policy which you can view on their website. 

 

We may store or process your data on cloud based platforms or service providers whose servers are based outside of the UK. We will only use such third party service providers where we are confident that appropriate safeguards are in place to ensure that any personal data is subject to a similar level of security and protection as required under UK Data Protection Legislation.

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We will only keep your personal data for as long as is necessary to meet the requirements for which it was collected. This will vary depending on the nature of the requirements and the processing. After this period of time we will delete your personal data unless there is a legitimate business reason to retain all or parts of the data we hold.

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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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How do we communicate with our site visitors?

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We may contact you to respond to your enquiry via our contact form. For this purpose we may contact you via email, telephone, text messages, and WhatsApp

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How do you we cookies and other tracking tools?

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Cookies are small files saved on your phone, tablet or computer when you visit a website. We use the following essential cookies to keep your data secure while you use our website. We do not need to ask permission to use essential cookies.

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Name                              Purpose                                                           Duration

hs                                            Security Cookie for Hive (legacy)                        Session

server-session-bind             Cookie for API protection                                    Session

XSRF-TOKEN                  Cookie for fraud detection of calls                      Session

svSession                               Session cookie for identification                          6 Months

bSession                                Used for system effectiveness measurement     24 Hours

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To learn more about cookies, see what cookies are used for and how to manage them properly you can visit All About Cookies.

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How can you as a site visitor withdraw your consent?

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If you don’t want us to process your data anymore, please contact us at evolvecaninebehaviour@gmail.com

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​Privacy policy updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and your contact information

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at evolvecaninebehaviour@gmail.com

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Last updated: 19/06/2025

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